Nature’s Earth is committed to providing outstanding service throughout the coronavirus (COVID-19) situation. We are open for business. We are trying to keep business as usual for our employees and customers, so we have implemented some flexible ways to provide your landscaping needs.
Pick-up Without Leaving Your Car
Customers have the opportunity to pre-order over the phone, pay with a credit card, and pick up your pre-paid product at one of our three locations without leaving your car.
New Delivery Cost
Are you not wanting to leave the house? Order a delivery! All local deliveries are now $45.00 if you are in the Memphis area. You will be required to complete a delivery agreement. This will allow our driver permission to enter your property and not require a physical signature from you. Once you fill out the delivery agreement, call us at 901-377-5340 to put your order in.
6-Foot “Safe Space” at all Locations
Customers who come inside one of our three locations will notice we have implemented a “6 foot safe space” area and our employee’s are wearing masks so that you can easily have your questions answered, see products, and pay for your purchase. We are cleaning our credit card machines, doorknobs and other general areas with a CDC-approved cleaner.
We’ve also added new protocols to follow the guidance of the Center for Disease Control and Prevention (CDC). We will adopt new practices as they become necessary.
- Signage has been posted to remind employees to wash their hands frequently for a minimum of 20 seconds. Employees are also required to be fever and symptom free in order to work.
- Dedicated staff are cleaning customer stations and point of sale devices before and after use.
- Delivery drivers and heavy equipment operators are equipped with CDC-approved cleaners to ensure their equipment remains clean.
We are open with normal business hours and will continue to support our employees and customers to the best of our abilities. Please let us know if you see other options in how we can better serve you during this rapidly changing and unusual time.